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Here you can find all the answers you're looking for to commonly asked questions about attending a show at the Memphis Music Room.

General Information

Most frequent questions and answers

Most Memphis Music Room shows are all ages to enter, 21 to drink. However, specific events may be age restricted. Check the event page for details.  

Age restricted shows (that is shows that 18+ or 21+) require a valid, non-expired, government-issued photo ID to enter the venue. Minors cannot attend an age restricted show even with their legal guardian.

At most shows, re-entry is not permitted. If you leave during a show, you will not be allowed to return. Some events, such as conventions will allow individuals to leave and return, but it is your responsibility to scan your ticket out as you exist the facility to get a wristband permitting re-entry.

While, our box office is typically cashless, our bar and concession area accept both cash and credit card. Merch sales are usually cash only.

You should give us a call the day after the show and see if your missing item was turned in. If the item was found and returned to the Memphis Music Room staff, we will make arrangements for you to claim your lost item. 

Sorry, we do not have an on-site ATM, however our concessions and bar accept credit and debit cards.

Sorry, we do not have a coat check. Please plan accordingly.

No, we are a smoke free venue. The use of all tobacco products (cigarettes, cigars, pipes, etc.) and electronic vaping devices is prohibited inside the venue. Smoking is only permitted in the designated outdoor smoking area. 

Most, but not all, event configurations allow for seating on the main floor. However, certain shows may be standing room only.

Yes, our venue is handicap accessible. However, the upstairs meeting spaces are not wheel chair accessible. You should reach out to our staff prior to the event so that  accommodations can be made and our security and event staff can anticipate your needs.

You should check our website and social media for information about show cancellations and rescheduled performances. If the show is a ticketed event, you should receive any updates from Ticketmaster.

If a show at the Memphis Music Room is postponed, rescheduled, or moved, your tickets remain valid for the new date and no further action is required. Emails will be sent to ticket holders notifying them of any available refund options. If the event has been postponed and no new date has been announced, you have 30 days to request a refund.


Our venue features many of the best musicians, bands, and performing artists in Memphis. We strive to provide a top quality immersive experience for fans and supporters of the acts and artists. We host both private and ticketed events, ranging from ring side sporting events to to conferences and tradeshows. 

IIt is our hope that all who come here have an enjoyable experience. By following the guidance given above, you’re helping to ensure that we can continue to bring the entertainment experiences our guests desire. When you support the Memphis Music Room, you’re supporting the wide range of talent the city has to offer.